We welcome questions, feedback, corrections and partnership enquiries from readers, operators and journalists. The fastest way to reach the VegasNow Casino Australia editorial team is by email.
General enquiries, editorial feedback, corrections, partnership requests:
[email protected]
We aim to respond within two business days. Detailed corrections to a published review will be reviewed and, if substantiated, reflected in the article with an "updated" timestamp.
What We Can Help With
- Corrections to factual errors in our reviews (please cite the page and the specific claim)
- Updates to bonus terms, payment methods, licensing or other material details
- Tips for new operators or features worth reviewing
- Editorial feedback on tone, depth or clarity
- Responsible-gambling concerns about our content
- Partnership and affiliate enquiries from licensed operators
- Media and press enquiries
What We Cannot Help With
We are an independent information site, not the casino operator. Please do not contact us for:
- Account access, login or password issues at any casino — contact the operator's support team directly
- Deposit or withdrawal problems — these can only be resolved by the operator that holds your account
- Bonus disputes, KYC verification or wagering questions tied to your operator account
- Self-exclusion or account closure — must be requested directly with the operator
- Refund requests — we do not hold player funds at any time
Mailing Address
Sydney, NSW, Australia
If you need a postal address for a formal letter, please request it by email first and we will provide the correct delivery address for the matter at hand.
Responsible Gambling Support
If you are reaching out because gambling is affecting you or someone you know, please contact one of the dedicated Australian services listed on our Responsible Gambling page. The fastest route to free, confidential 24/7 support is Gambling Help Online at 1800 858 858.
Response Times
Editorial enquiries: 1–2 business days
Partnership enquiries: 3–5 business days
Press enquiries: same day where possible
Privacy
Any personal information you submit through email is handled in accordance with our Privacy Policy. We retain correspondence for up to 24 months for record-keeping purposes.